Deputy Director, Information Technology Solutions








Below is the Opportunity Profile for the position of Deputy Director, Information Technology Solutions in the Finance and Information Technology Solutions Department at the Caribbean Development Bank (CDB).  The profile consists of a description of the job, the qualifications and competencies required, and a brief description of the Bank. Additional information on the Bank may be obtained here.

Before you proceed to apply, please consider the following requirements:

  • You must be a national of one of CDB’s member countries.
  • You will be required to produce evidence of any educational and professional qualifications to support your application if you are selected for an interview.
  • All appointments are subject to satisfactory background checks and references.

CDB is an equal opportunity employer and does not discriminate on the basis of race, sex or religion.  In order to be considered for this position, it is mandatory that you submit the following items:

(i) a cover letter addressed to the Director, Human Resources and Administration outlining how your experience and qualifications match the profile described; and

(ii) a résumé indicating nationality, and including the names and contact information (telephone numbers and e-mail addresses) for four persons who know you and your work well enough to comment on your suitability for this role.

CDB fully respects the need for confidentiality of information supplied and assures you that your background and interest will not be discussed with anyone, without your prior consent, nor will reference contacts be made until mutual interest has been established. Please submit your résumé with the required information in Microsoft Word (.doc or .docx) or pdf format, in English, to:

LPD Hall & Associates


Telephone: (246) 243-2696

In the subject line, please write: Deputy Director, Information Technology SolutionsCDB

The deadline for submission of applications is December 4, 2017 at 23:00 hrs EST.  We thank you for your interest.


The Caribbean Development Bank (CDB or the Bank) is seeking to recruit a national from its member countries to fill the position of Deputy Director, Information Technology Solutions (DD, ITS) in the Finance and Information Technology Solutions Department.  The successful candidate will be based at CDB’s headquarters in St. Michael, Barbados.


CDB is a regional multilateral development bank which was established in October 1969 to contribute to the harmonious economic growth and development of the member countries in the Caribbean Region, and to promote economic cooperation and integration among them, having special and urgent regard to the needs of the less-developed members of the Region.  CDB began operations in January 1970 and has become a leading catalyst for providing development financing, technical assistance and policy advice to its Borrowing Member Countries (BMCs) for the reduction of poverty.  

CDB’s member countries are Anguilla, Antigua and Barbuda, The Bahamas, Barbados, Belize, Brazil, the British Virgin Islands, Canada, the Cayman Islands, Colombia, Dominica, Germany, Grenada, Guyana, Haiti, Italy, Jamaica, Mexico, Montserrat, The People’s Republic of China, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Trinidad and Tobago, the Turks and Caicos Islands, the United Kingdom and Venezuela.  

CDB is committed to the objectives of sustainable development in all of its dimensions.  It promotes the achievement of inclusive growth and supports initiatives that strengthen BMCs’ resilience to external economic shocks and the effects of natural hazards, and that address gender equality, poverty reduction and inequality and environmental sustainability.

CDB adheres to the highest standards of integrity, ethics, compliance, transparency and accountability with zero tolerance for fraud, corruption, money laundering, financing of terrorism and similarly corrosive conduct.  CDB also works to ensure that the projects it finances do not cause environmental or social harm.


The Finance and Information Technology Solutions Department, is responsible for the effective planning and management of the financial operations of the Bank, encompassing capital markets, and treasury and accounting activities; and for the development and implementation of the Bank’s information technology strategy.  The Finance and Information Technology Solutions Department comprises the Finance Division and the Information Technology Solutions Division.


Reporting to the Director, Finance and Information Technology Solutions, DD, ITS is responsible for IT infrastructure and operations focused on continuous quality improvement.  DD, ITS develops, implements and manages a full spectrum of IT Technologies, including information systems and services, desktop computing support, and technical services (networks and telecommunications).  Through collaboration and consultation across the Bank, DD, ITS works to acquire and deploy technology resources, with the goal of ensuring improved service delivery, increased Business/IT alignment, and increased efficiency and productivity.

DD, ITS is also responsible for resource planning and administration, the formulation and management of the IT capital and operating budgets, IT project management, and the development of IT policies.


Under general direction from the Director, Finance and Information Technology Solutions, DD, ITS will:

  1. Advise the Director on policies and programmes to improve the IT environment of the Bank, and develop standard operating procedures, service level agreements, and best practices for the Division.
  2. Plan and organise the activities of the staff of the Division, providing direction and guidance in the development of the Division’s work programme and budget.
  3. Provide oversight of all the Bank’s IT infrastructure including, but not limited to, servers, storage management, database management, recovery management, and threat management.
  4. Provide direction and guidance in the development, testing and support of the Bank’s programmes for business continuity, security and disaster recovery, and coordinate the post-event reviews to strengthen the Bank’s disaster recovery and business continuity plans.
  5. Direct the development and/or implementation of tools, techniques and procedures to combat and detect hostile activity against the Bank’s IT systems. Strengthen the Bank’s situational awareness to foster near-real-time risk management, and combat and detect hostile activity against the Bank’s IT systems.
  6. Forge inter-bank partnerships to protect critical infrastructure, promote information sharing, and advance technologies for cyber defenses, and to ensure that vulnerabilities of new technologies are fully evaluated and risk mitigation plans are identified.
  7. Provide technical leadership in the optimisation and design of the Bank’s business process models and the architecture supporting the business process models.
  8. Undertake regular reviews of IT programmes and services, and implement appropriate follow-up actions.
  9. Plan, manage, and oversee the coordination and implementation of work plans to achieve the defined outcomes and monitor the approved budget to ensure effective use of financial resources.
  10. Champion innovation and institutional change through IT-led initiatives that improve service delivery and increase efficiency and productivity.
  11. Manage staff performance through effective feedback, coaching and mentoring, and taking the necessary actions to recognise and reward strong performance and to challenge suboptimal performers.


DD, ITS will bring a solid technical background and the ability to work across multiple departments within a complex organisation structure.  The ideal candidate should be well experienced in the complexities of IT systems and services, with the ability to build out digital capabilities to transform organisations, and have an excellent track record and experience in project management.  The successful candidate must have a firm understanding of technical infrastructure, information system technologies, information security and have sufficient business acumen and enterprise leadership skills to foster relationship building, coaching for performance, and change management in a multi-cultural work environment.  Given the requirements of the job function, DD, ITS must have an exceptional grasp of current and emerging technology trends and challenges to enterprise information security.

Technical Grounding and Expertise

The successful candidate must have:

  1. a Bachelor’s degree in Information Technology, Computer Science, or a related discipline, and a Master’s degree in a relevant professional field;
  2. extensive years of professional experience in management information systems and/or information and communications technology in large organisations, including a minimum of six years of progressive experience leading IT areas;
  3. current and up-to-date knowledge of developments in complex IT services and awareness of trends/conditions affecting IT systems and services;
  4. sound knowledge of modern web, mobile, and application delivery platforms with cloud management technologies and tools, as well as cloud delivery models, including hybrid cloud platforms;
  5. broad and current understanding of security risks and controls; and
  6. strong project management skills in implementing core infrastructure, networking and cloud-based services for business teams or consumers.

Experience in IT operations in a multilateral development bank would be an advantage.

Function-Specific Competencies

DD, ITS must demonstrate strong proficiency in:

  1. championing innovation and institutional change;
  2. taking a consultative and collaborative approach to problem-solving;
  3. analysing, evaluating and determining information technology needs and planning to implement systems to meet those needs;
  4. taking complex/technical subject matter and refining/presenting to the business at any level;
  5. working with people from diverse backgrounds and effectively engaging at all organisational levels;
  6. budgeting, managing performance, leading and motivating staff; and
  7. promoting engagement and collaboration.

Organisational Competencies

Our people need to demonstrate a defined set of core skills and behaviours.  We refer to these as our organisational competencies.  They are integral to who we are as an organisation.  Candidates are also assessed for these competencies within our recruitment process to benchmark their skills and behaviours.  The successful candidate should have a high level of proficiency in these competencies:


Strategic Focus, Analytical Thinking, Stress Management, Developing Others, Building Strategic Partnerships, Inspiring Trust, Fostering Creativity, Knowledge Capture and Sharing, Resiliency,  Facilitating Change, Negotiating and Dialogue; and


A Strong Client Focus, Drive for Continuous Development, Excellent Communication Skills, Teamwork, Integrity and Results Orientation.


This is a full-time position with the successful candidate being contracted on a two-year basis with the possibility of renewal.  Salary is competitive and commensurate with qualifications and experience.  Life and medical insurances are part of the benefits package.