Caribbean Technological Consultancy Services (CTCS)

Caribbean Technological Consultancy Services

 

What is CTCS?

Caribbean Technological Consultancy Services (CTCS), was established in 1982 and is managed within the Caribbean Development Bank (CDB’s) Technical Cooperation Division. The CTCS Network is the mechanism by which the knowledge and skills of experts from CDB Member Countries are mobilised, adapted and transferred, through short-term consultancy services, to improve managerial and operational efficiency and competitiveness of Micro, Small and Medium-sized Enterprises (MSMEs) in CDB’s Borrowing Member Countries (BMCs).    CDB recognises the importance of supporting the MSMEs as a vital sector for promoting employment, regional competitiveness and innovation, and major instrument for poverty reduction.  Through the CTCS Network, CDB provides short-term consultancy services to strengthen the capacity of business support organisations (BSOs) to improve the delivery of their products and services to MSMEs. These BSOs are institutions that provide funding and/or technical assistance (TA) to develop MSMEs in CDB’s BMCs.

Vision

To be recognised as the premier programme in the region for providing technical assistance for the development of Caribbean MSMEs.

Mission

To facilitate growth-oriented technical assistance to micro, small and medium-sized enterprises in areas of capacity building, technology adoption and adaptation, productivity improvement, and competitiveness.

Goals and Objectives

  • Contribute to the sustainable development of CDB’s BMCs with poverty reduction as an overarching goal
  • Promote broad-based economic growth by providing support to private sector development aimed at enhancing the viability MSMEs
  • Seek to understand and address the development needs of entrepreneurs and MSMEs, particularly those operating within priority sectors/sub-sectors of BMCs
  • Directly impact and improve the livelihood of persons in the micro and small business sector of BMCs
  • Seek to establish a network of experts to address MSME development challenges in the region
  • Help individuals and businesses develop the required skills to plan, market, and manage a business while improving production capability
  • Seek to achieve maximum impact at minimum cost

Products and Services

Modes of Delivery

The CTCS Network operates in collaboration with Cooperating Institutions (CIs) which are regional and national institutions that provide TA and/or financing to MSMEs.  CIs are the Network’s main conduit to MSMEs in BMCs and assist in the identification of TA needs and execution, monitoring and evaluation of TA interventions delivered primarily through the following:

(a) implementation of national and regional workshops and/or seminars, to address common MSME problems and technical needs;

(b) provision of resource persons to provide direct TA to help solve/address specific administrative and/or operational problems faced by individual enterprises;

(c) training attachments which focus on the transfer of good practice, managerial and technical skills to MSMEs; and

(d) facilitating access to on-line CTCS Network technical publications such as technical guidelines and data relevant to MSMEs areas of business focus.

Types of Services

The CTCS Network provides technical assistance to MSMEs in several areas including:

  • Assistance with market research to ascertain the potential for new and expanding businesses
  • Assistance in developing business, technical plans and marketing plans
  • Upgrade of production systems and resolving production, and maintenance problems
  • Assistance with selecting machinery and equipment
  • Practical, on-the-spot advice and assistance in areas such as financial management, quality management and control, and other general management challenges
  • Assistance in plant layout and production flow
  • Assistance in staff training in all disciplines
  • Support for institutional audits

Principal Areas

The CTCS Network has a market-driven approach to capacity development of MSMEs.  The Network provides skills training in a variety of subject areas such as:

  • Agro-processing and fisheries
  • Food processing and food safety
  • Wood and metal fabrication
  • Packaging and labelling
  • Energy production and conservation
  • Hospitality services
  • Accounting and computerisation
  • Pottery and ceramics
  • Craft manufacturing – such as basketry, bamboo and leather craft
  • Floral arrangement
  • Cake making and decorating
  • Garment design and construction

Cooperating Institutions 

COUNTRY

MAIN COOPERATING INSTITUTION

Anguilla

Anguilla Development Board

Phone: (264) 497-2595

Email:  headsna@yahoo.com

Antigua and Barbuda

National Development Foundation

Phone: (268) 462-1704/462-4441/724-3810

Email: ndfed@candw.ag

The Bahamas

The Bahamas Co-operative League Limited

Phone: 302-0114

Email: SMissick@BCLIBL.com

Barbados

FundAccess

Phone: (246) 228-1366

Email: hamilton@fundaccess.org

Belize

Belize Trade & Investment Development Services

Phone: (501) 822-3737/223-3195

Email: nilda@belizeinvest.org.bz

British Virgin Islands

Department of Trade & Consumer Affairs

Phone: (284) 468-2008 

Email: mageorge@gov.vg

Cayman Islands

Cayman Islands Chamber of Commerce

Phone: (345) 949-8090

Email: wil.pineau@caymanchamber.ky

Dominica

Dominica Agricultural and Industrial Development  Bank

Phone: (767) 448-2853

Email: josephine.dechausay.titre@aidbank.com

Grenada

Grenada Industrial Development Corporation

Phone: (473) 444-1035

Email: nruffin@grenadaidc.com

Guyana

Georgetown Chamber of Commerce and Industry

Phone: (592) 226-3519

Email: ksewett@gcci.gy

Haiti

SOFIHDES/SOFITRAINING

Phone: (509) 2813-0649/3812-5128

Email: fille_desiles@yahoo.fr

 

Association Touristique d’Haiti

Phone: (509) 3702-8466/3906-8484/2946-8484

Email: athaiti@gmail.com

Jamaica

Bureau of Standards Jamaica

Phone: (876) 618-1534

Email: info@bsj.org.jm

 

National Development Foundation

Phone: (876) 929-4100

Email: hburkettndfj@gmail.com

Montserrat

Tourism Division, Office of the Premier

Phone: (664) 49-4700

Email: agatha.aspin@montserrattourism.ms

St. Kitts and Nevis

St. Kitts

Ministry of International Trade, Industry, Commerce and Consumer Affairs

Phone: (869) 467-1635/667-2263

Email:  philipmontybrowne@gmail.com

 

Nevis

Small Enterprise Development Unit

Tel: (869) 469-5521 Ext. 5170

Email: sedu@niagov.com/forbesns@hotmail.com

Saint Lucia

Ministry of Commerce, Business Development, Investment & Consumer Affairs

Phone: (758) 468-4213/452-2627

Email: junia.emmanuel-belizaire@govt.lc

St. Vincent and the Grenadines

National Development Foundation

Phone: (784) 457-2646

Email: ndfsvg@vincysurf.com

Suriname

Suriname Business Forum

Phone: (597) 854-8496/811-5553

Email: wwielson@sbc.sr

Turks and Caicos Islands

Invest TCI

Phone: (649) 338-4471

Email: jrutherford@investturksandcaicos.tc

 

Turks & Caicos Hotel and Tourism Association

Phone: (649) 941-5787

Email: nicholette@turksandcaicoshta.com

Trinidad and Tobago

Trinidad

CARIRI

Phone: (869) 299-0210

Email: mail@cariri.com

 

NEDCO

Phone: (868) 821-5835/483-1606

Email: ACox@nedco.gov.tt

 

Tobago

Enterprise Development Division – Tobago House of Assembly

Phone: (868) 639-6555

Email: chereez20@hotmail.com

Indicative Classification of MSMES

CDB uses the number of employees as the primary indicator and the volume of turnover as the secondary indicator in the classification of MSMEs.

Designation

Parameters

Annual TurnOver**

Micro Enterprises

5 or less employees

USD250,000

Small Enterprises

6 to 15 employees

USD251,000 – USD500,000

Medium-Sized Enterprises

16 to 50 employees

USD500,000 – USD1.5mn

** Classification based on turn-over will be assessed on a case by case basis

Beneficiary Contributions

CTCS uses a sliding scale of contributions for accessing TA. Individuals or MSMEs will be required to pay a nominal commitment fee commensurate with the MSME classification and type of TA being accessed as set out below. This fee should be paid to the CI or to CDB via wire transfer or bank draft upon receiving notification of the approval of the TA by CDB.  Fees are subject to change based on market conditions and are not applicable to employees of CIs or Government officials.

Size of Enterprise*

 

 

National Workshop

DTA and Training Attachments

Micro

USD20 per participant

USD150.00

Small

USD20 per participant

USD200.00

Medium

USD20 per participant

USD300.00

Over 50 employees

USD50 per participant

Full fee as required by Consultant

Eligibility Criteria

Any resident or MSME in CDB’s BMCs can apply for assistance from CTCS. CDB’s BMCs are as follows:

Anguilla

Antigua and Barbuda

The Bahamas

Barbados

Belize

British Virgin Islands

Cayman Islands

Dominica

Grenada

Guyana

Haiti

Jamaica

Montserrat

St. Kitts and Nevis

Saint Lucia

St. Vincent and the Grenadines

Suriname

Trinidad and Tobago

Turks and Caicos Islands

 Application Procedure

  1. Applicants should provide detailed information on the nature and characteristics of their businesses and specific challenges for which assistance is requested, either directly to CTCS staff or through a CTCS Cooperating Institution in their country.
  2. A formal letter along with a TA proposal would be acceptable from a Cooperating Institution seeking CTCS Assistance, either for itself or on behalf of a group of MSMEs
  3. An individual or MSME would be required to fill out a CTCS application form

Further details on the Application process, Eligibility Criteria, Beneficiary Contributions and other aspects of the operational model can be found in the CTCS Network Operations Manual.

Contact

  1. See list of Cooperating Institutions above.
  1. Technical Cooperation Division (TCD), Caribbean Development Bank

Michel Thomas, Operations Officer (CTCS)

Phone: (246) 431-1679

Email: thomasmi@caribank.org

 

Jeanelle Murray-Noel, Operations Officer (CTCS)

Phone: (246) 431-1683

Email: noelj@caribank.org