At appraisal, it was estimated that 75 per cent (%) of the population of St. Lucia had direct water service connections to their homes; with the balance dependent on public standpipes. Approximately 50% of those with direct water service connections were provided with a reliable 24-hour water supply; and the remainder received water only on specific days and times. WASCO delivered water by truck to provide relief to households without direct connections. The service coverage for sewerage was only 10%. Other challenges included wasteful consumption, measurement and control of unaccounted for water (UFW), and the need to improve water quality reliability. In addition, it was assessed that WASCO lacked an appropriate legal, regulatory and institutional framework and financial capacity to adequately manage the sector and realize service improvements.