Results and Delivery in Canada: Building a Culture and the Systems
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  1. Results and Delivery in Canada Building the Culture and the Systems Matthew Mendelsohn Fall 2017
  2. Results and Delivery in Canada has three main goals 2 Clarifying objectives and outcomes Sustained attention on implementation of a limited number of priorities at highest levels Being purposeful about measuring results and tracking progress
  3. Our unique context requires adapting a “made in Canada” approach 3 Federalism means partnering with provinces/ territories, with their agendas and policy levers Commitment to cabinet government and system of strong Ministerial authority Nation-to-Nation and fiduciary relationship with Indigenous people Commitment to deepen collaboration within the public sector and with outside partners
  4. An integrated approach ties across the whole of government 4 Developing a System • Cabinet Committee on Agenda, Results, and Communications • Stock Take meetings • Ministerial Results Tables • Establishing routines Building Capacity • Communities of practice & civil service transformation ● Learning ● Guidance ● Communicating Creating Tools • TBS Policy on Results • New Memorandum to Cabinet • Delivery Charters A RESULTS CULTURE TO PERMEATE THE WHOLE OF GOVERNMENT
  5. The Results and Delivery Unit provides three kinds of support 5 Mandate Government-Wide Priorities Departmental Priorities Track mandate letter commitments Work with Treasury Board Secretariat (TBS) on reporting, capacity building and other initiatives Support departments to develop Charters Support ARC and Prime Minister Help departments organize for results and delivery Ensure results and delivery approach in Cabinet processes Manage reporting Facilitate collaboration at inter-departmental forums Build communities of practice and learning tools 1 2 3
  6. A new Cabinet Committee was formed to set forward agenda and track progress 6 Communications: Considering strategic communications and government-wide messaging Agenda: Setting the Government’s Forward Agenda to drive work and ensure overall alignment Results: Tracking progress on the Government’s Top Priorities Agenda, Results, and Communications Committee (ARC) responsible for:
  7. The Results and Delivery Charter is one major tool in driving results 7 • New Cabinet document • Basis of reporting on top priorities • Focused on results • Supports results focus on horizontal initiatives Structure: Results and Delivery Charter Statement of outcome / result Identification of key indicators Delivery strategy / implementation
  8. Communities of practice also drive results through collaboration 8 • Public Service is organized to drive the agenda, share best practices and to collaborate on horizontal priorities Chief Results and Delivery Officers ADM committee established to ensure coordination and share best practices on results and delivery agenda DG Data Leads DG table established to support coordination on data, concepts, and definitions ADM Results Tables ADM Results Tables established to support horizontal collaboration
  9.  Prime Minister Stock Takes and Ministerial Results Tables on top priorities  Departmental reporting, monitoring and routines have been established  Deep Dives to improve likelihood of successful outcomes  Data strategies are essential to measuring progress toward desired outcomes and informing delivery We have been presented with an opportunity. It is up to all of us to seize it. 10 Continue to build on established routines, systems and tools